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Sikaditech

Terms and Conditions

Privacy Policy

This privacy policy explains how Sikaditech (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website at www.sikaditech.com (“Website”) or use our services (“Services”). By using our Website or Services, you agree to the terms of this privacy policy and consent to our processing of your personal information as described herein. If you do not agree to this privacy policy, please do not use our Website or Services.

What Information Do We Collect?

We may collect the following types of information from you:

  • Personal information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, address, and payment details. We collect personal information when you contact us, request a quote, place an order, subscribe to our newsletter, or provide feedback.

  • Non-personal information: This is information that cannot be used to identify you as an individual, such as your browser type, device type, operating system, IP address, and browsing history. We collect non-personal information when you access or use our Website or Services, through cookies and other tracking technologies.

  • Sensitive information: This is information that may reveal your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sexual orientation, or criminal record. We do not collect or process any sensitive information from you, unless you voluntarily provide it to us with your explicit consent.

How Do We Use Your Information?

We may use your information for the following purposes:

  • To provide and improve our Website and Services: We use your information to deliver the Website and Services that you request, to communicate with you, to enhance your user experience, to troubleshoot issues, to perform quality assurance, and to develop new features and functionalities.

  • To market and promote our Website and Services: We use your information to send you newsletters, offers, promotions, and other marketing communications that may be of interest to you, based on your preferences and consent. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or contacting us at contact@sikaditech.com.

  • To protect our rights and interests: We use your information to enforce our terms and conditions, to prevent fraud, to comply with legal obligations, to respond to legal claims or requests, and to protect our rights, property, and safety, and those of our users, customers, and partners.

How Do We Share Your Information?

We may share your information with the following parties:

  • Service providers: We may share your information with third-party service providers that help us with various aspects of our Website and Services, such as hosting, payment processing, analytics, email delivery, and customer support. We only share the information that is necessary for them to perform their services, and we require them to protect your information and comply with applicable laws and regulations.

  • Affiliates and partners: We may share your information with our affiliates and partners that offer products or services that may be of interest to you, based on your preferences and consent. We will notify you before we share your information with them, and you can opt out of receiving their communications at any time by following the unsubscribe link in the email or contacting us at contact@sikaditech.com.

  • Other users and customers: We may share your information with other users and customers of our Website and Services, such as when you post a comment, review, or testimonial, or when you participate in a forum, chat, or social media platform. Please note that any information that you share publicly may be seen, collected, and used by others, and we are not responsible for their use or misuse of your information.

  • Law enforcement and regulators: We may share your information with law enforcement and regulators if we believe that it is necessary to comply with a legal obligation, to respond to a lawful request, to protect our rights and interests, or to prevent or investigate illegal or fraudulent activities.

How Do We Protect Your Information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, and access controls, to secure your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions or concerns about the security of your information, please contact us at contact@sikaditech.com.

What Are Your Rights and Choices?

You have the following rights and choices regarding your information:

  • Access and correction: You can access and update your personal information by logging into your account or contacting us at contact@sikaditech.com. We will respond to your request within a reasonable time and in accordance with applicable laws and regulations.

  • Deletion and objection: You can delete your account or object to our processing of your personal information by contacting us at contact@sikaditech.com. We will delete or stop processing your information, unless we have a legitimate reason or a legal obligation to retain or process it.

  • Withdrawal of consent: You can withdraw your consent to our use of your personal information for marketing or other purposes by following the unsubscribe link in the email or contacting us at contact@sikaditech.com. We will stop using your information for those purposes, unless we have a legitimate reason or a legal obligation to continue using it.

  • Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format, and transfer it to another service provider, by contacting us at contact@sikaditech.com. We will provide you with your information, unless we have a legitimate reason or a legal obligation to withhold it.

  • Complaint: You can lodge a complaint with us or the relevant data protection authority if you are unhappy with how we handle your personal information. You can contact us at contact@sikaditech.com or the data protection authority in your country or region.

How Do We Use Cookies and Other Tracking Technologies?

We use cookies and other tracking technologies to collect and store your information when you access or use our Website or Services. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website. We use cookies and other tracking technologies for the following purposes:

  • Essential cookies: These are cookies that are necessary for the operation of our Website and Services, such as enabling you to log in, place an order, or make a payment. You cannot opt out of these cookies, as they are required for the functionality of our Website and Services.

  • Performance cookies: These are cookies that help us measure and improve the performance of our Website and Services, such as by collecting and analyzing information about how you use them, how often you visit, and what pages you view. We use Google Analytics, a web analytics service provided by Google, Inc., to help us with this purpose. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on or by adjusting your browser settings.

  • Functional cookies: These are cookies that enhance your user experience and provide you with more personalized features and content, such as by remembering your preferences, settings, and language. You can opt out of these cookies by adjusting your browser settings.

  • Advertising cookies: These are cookies that enable us and our partners to deliver relevant and targeted ads to you, based on your interests and online activities. We use Google Ads, a online advertising service provided by Google, Inc., to help us with this purpose. You can opt out of Google Ads by visiting the Google Ads settings page or by adjusting your browser settings.

You can manage your cookie preferences and settings by adjusting your browser settings. You can also delete or block cookies by following the instructions provided by your browser. However, please note that if you disable or reject cookies, some features and functionalities of our Website and Services may not work properly or may be unavailable to you.

How Do We Handle Children’s Privacy?

Our Website and Services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you believe that we have collected personal information from a child under 13, please contact us at contact@sikaditech.com.

How Do We Update This Privacy Policy?

We may update this privacy policy from time to time to reflect changes in our practices, technologies, laws, or regulations. We will notify you of any material changes by posting the updated privacy policy on our Website or by sending you an email or other notification. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Website or Services after we update this privacy policy constitutes your acceptance of the changes.

How Do You Contact Us?

If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us at:

contact@sikaditech.com || +27 63 328 2338 / +237 676 95 59 53

We will respond to your inquiry within a reasonable time and in accordance with applicable laws and regulations.